Frequently Asked Questions about building a swimming pool

Splash Pad Pool Builder designs and builds custom swimming pools, attached spas, residential and commercial splash pads, spraygrounds, and outdoor living spaces. Projects can include decking, water features, tanning ledges, outdoor kitchens, patios, and other elements that create a complete backyard or community space. View our custom pool services and splash pad services for examples.

Splash Pad Pool Builder is based in Royse City and serves communities throughout Dallas-Fort Worth and North Texas. The listed service area includes Dallas, Rockwall, Royse City, Heath, Forney, Greenville, McKinney, Frisco, Wylie, Terrell, Commerce, and many surrounding communities. If your city is not listed, contact our team to ask whether we can serve your property.

We can discuss general budget expectations by phone, but an accurate custom pool estimate requires details about the property and project. Pool size, depth, access, soil and drainage conditions, utilities, materials, equipment, decking, water features, and outdoor living elements can all affect the price. The best next step is to request a quote so the design team can learn about your goals.

Custom pools start at $50,000. Final pricing depends on your pool design, property, materials, equipment, and selected features. Spas, upgraded finishes, additional decking, water and fire features, outdoor structures, landscaping, and site conditions can increase the overall investment.

At Splash Pad Pool Builder, we’ll help you design a backyard that fits your vision and provide a detailed, project-specific estimate.

Yes. Splash Pad Pool Builder provides information about financing resources for qualified customers who want to spread the cost of a pool or backyard project over time. Loan approval, rates, terms, and funding are determined by the lender, so compare the available options and review all disclosures before applying. Visit the pool financing page to learn more.

Yes. Prospective customers can review completed work in the online pool gallery and read customer feedback on Google and Facebook. If you need additional information about a similar project, ask the design team what references or examples are available. Start with the pool gallery.

Yes. Splash Pad Pool Builder is insured. If your lender, HOA, municipality, or commercial organization needs current documentation for a project, ask the team what information can be provided.

Splash Pad Pool Builder organizes custom pool projects into four stages: Design, Plan, Build, and Swim. The team first learns about your goals and property, then develops the design and construction documents, coordinates the build, and finishes with a final walkthrough and pool school. See the pool building process for a complete overview.

The timeline varies by project and begins before excavation. Design revisions, engineering, selections, financing, permits, HOA approval, material availability, weather, inspections, access, and the complexity of the build can all affect the schedule. Your team will provide project-specific updates as the work progresses.

Splash Pad Pool Builder coordinates the permits and required construction inspections that are included in the project scope. Requirements vary by city and property, and approval timing is controlled by the applicable authority. The homeowner remains responsible for providing requested property documents and completing any owner-specific requirements.

The homeowner is responsible for submitting the project to the homeowners association and obtaining HOA or architectural review approval unless the contract says otherwise. Splash Pad Pool Builder can provide available plans and project documents needed for the submission. Because HOA review can affect the start date, submit the package as early as possible.

Pool construction requires safe access for excavation equipment, material deliveries, and trade crews. Gates, fences, utilities, overhead lines, septic systems, drainage, landscaping, neighboring property, and the distance to the backyard can affect the construction plan and price. The team will review access before construction and explain any preparation required from the homeowner.

Yes. Rain, saturated soil, freezing conditions, extreme heat, inspections, utility conflicts, material availability, and trade sequencing can shift planned dates. Construction schedules are working plans and may change as field conditions develop. The project team will communicate meaningful changes and the next available step.

Customers receive project communication and schedule updates through the company’s designated communication process. Use that channel for project questions, selections, approvals, and documentation so the project team can track the conversation and respond with the correct information. Your team will explain the process before construction begins.

Changes may be possible, but they must be reviewed for design, engineering, permitting, cost, material, and schedule impacts. Do not rely on a verbal field request. Any approved change should be documented in writing through the company’s change-order process before the additional work begins.

Material selections are made during the design and pre-construction process. The team will help you coordinate colors, textures, performance, availability, and budget for items such as waterline tile, coping, interior finish, decking, stone, and outdoor living materials. Complete selections on time because late changes or unavailable products can affect ordering and the schedule.

Available features include attached spas, tanning ledges, beach entries, waterfalls, deck jets, laminar jets, bubblers, grottos, slides, sheer descents, scuppers, swim-up bars, lighting, and automation options. The right combination depends on the available space, budget, hydraulic design, maintenance preferences, and how you plan to use the pool. Explore the pool add-ons page for ideas.

Yes. Outdoor living can be planned with the pool so the finished space works as one design. Depending on the project, options may include patios, decks, shade structures, fireplaces, fire features, outdoor kitchens, seating areas, and other improvements. Visit the outdoor living page and discuss the full scope during design.

Yes. Splash Pad Pool Builder works on residential and commercial splash pads and spraygrounds. The website lists experience with homeowners associations, housing developments, shopping centers, municipal spaces, and backyard projects. Commercial projects may require additional engineering, health-department review, accessibility coordination, and operational planning.

The final stage includes startup, a final walkthrough, and pool school. The team reviews basic equipment operation, controls, routine care, and the process for reporting questions or warranty concerns. Keep the project, equipment, and finish documents in a safe place for future reference.

Warranty coverage depends on the contract, the type of work, the equipment manufacturer, and the interior-finish manufacturer. Your signed contract and manufacturer documents control the coverage, exclusions, maintenance requirements, and claim process. Ask the team to review these documents with you at completion and keep proof of required maintenance.

Chlorine helps kill germs, but it does not kill every organism immediately. Proper disinfection depends on maintaining both the sanitizer level and pH. The CDC recommends a pH of 7.0-7.8 and at least 1 ppm chlorine in pools, or at least 2 ppm when cyanuric acid is used; always follow the instructions for your pool system and chemical products. Read the CDC home pool and hot tub guidance.

pH affects swimmer comfort, equipment, surfaces, and how effectively chlorine kills germs. Water that is too acidic can contribute to corrosion, while a high pH can make chlorine less effective and contribute to scale or cloudy water. The CDC recommends maintaining pH between 7.0 and 7.8.

The CDC recommends testing chlorine and pH at least twice per day and more often during heavy use. Homeowners should also follow the equipment, sanitizer, and finish manufacturer’s instructions because the correct routine depends on the pool system and conditions. Record the results so changes can be identified early.

Everything that enters the pool can affect water balance, including swimmers, sunlight, rain, dust, leaves, fertilizer, animals, and added chemicals. Temperature, circulation, filtration, sanitizer demand, and the number of swimmers also change from day to day. Regular testing and small corrections are safer and easier than waiting for a visible water problem.

A quick shower removes dirt, sweat, oils, lotions, and other substances that react with chlorine and reduce the amount available to kill germs. The CDC recommends showering for at least one minute before swimming. This simple habit can improve water quality and reduce eye and skin irritation.

Yes. Check and clean skimmer and pump baskets regularly so water can circulate properly. A basket packed with leaves or debris can restrict flow, reduce cleaning and heating performance, and place unnecessary strain on the pump. Turn equipment off and follow the manufacturer’s procedure before opening the pump basket.

Some water loss is normal from evaporation, splash-out, wind, and backwashing. North Texas heat and dry or windy conditions can increase evaporation, but a rapid or continuing drop may indicate a leak. Compare the water loss over several days, confirm the autofill is working if equipped, and contact a pool professional if the loss appears unusual.

Green water usually indicates algae growth caused by insufficient sanitizer, poor circulation, filtration problems, or unbalanced water chemistry. Test the water and check that the pump and filter are operating before adding chemicals. Follow the pool professional’s or product manufacturer’s treatment instructions and do not swim until the water is clear and properly balanced.

First confirm that the heater is enabled, the temperature is set correctly, the water level and flow are adequate, the valves are in the correct mode, and the gas or electrical supply is available. Note any error code shown on the heater or automation system. If the heater still does not operate, stop troubleshooting beyond the homeowner instructions and contact a qualified service provider.

No. Do not drain the pool simply because freezing weather is expected. Maintain the correct water level and follow the freeze-protection instructions for your specific equipment and automation system. If power is lost or equipment stops circulating during a freeze, contact a pool professional for system-specific guidance.

Yes. Remove toys, floats, and loose objects after swimming. They can block skimmers, interfere with circulation, become damaged, or encourage a child to approach the water without supervision. Store them away from the pool when they are not being used.

Use layers of protection rather than relying on a single device. Provide close and continuous supervision, use code-compliant barriers and self-closing gates, secure doors and windows, keep rescue equipment available, and make sure family members learn swimming and CPR skills. Local codes and the property owner’s insurance requirements may add specific obligations. Review the CDC pool safety guidance.

Maintain the recommended sanitizer and pH levels, keep the filtration system operating correctly, and follow healthy swimming habits. Swimmers should stay out of the water when they have diarrhea, shower before entering, avoid swallowing pool water, and take children on regular bathroom breaks. Chlorine kills many germs quickly, but some organisms can survive much longer.

Small animals can become trapped because they cannot climb the pool wall. A stable wildlife escape ramp can give them a way out, but it does not replace regular checks, proper barriers, or safe skimmer maintenance. Choose a product designed for pool use and place it according to the manufacturer’s instructions.